Refund & Cancellation Policy

1. When a refund is eligible

Refunds are available for verified payment problems or a failure on our side to provide your purchased placement:

• A failed transaction where money was collected but no placement was provided.
• A duplicate charge for the same purchase. We refund the extra charge.
• A paid placement that is missing, does not work as agreed, or cannot be delivered or restored because of an issue on our side.
• Permanent removal by us for reasons unrelated to a breach of our Terms, or permanent closure of the wall.

We will investigate the issue and try to correct it. If we cannot deliver or restore the purchased placement, we will refund the affected purchase in full. A failed payment that did not collect any money has nothing to refund; pending bank holds follow your bank's release process.

2. Purchases and voluntary removal

Your placement is a one-time purchase with no expiry, subscription, or renewal fee. We do not offer change-of-mind refunds. Requesting removal of your logo or link, changing your plans, or receiving fewer clicks or sales than expected does not qualify for a refund when the placement is delivered as agreed.

You can ask us to remove your placement at any time. Removal alone does not create refund eligibility.

3. How to request a refund

Contact us through the Contact page or @Hritikpawar9 on X with your order reference, purchase date, brand or spot number, and a description of the problem. Share order details privately, never card numbers or bank credentials. If private messaging is unavailable, ask for a private way to follow up.

4. Processing an approved refund

Once the issue is verified, approved refunds are sent through the original payment provider to the original payment method. Your bank or payment provider determines when the funds appear. A refunded placement is removed; refunding only a duplicate charge leaves the correctly paid placement in place.

5. Applicable rights

This policy does not limit refunds or other consumer rights required by applicable law. See our Terms of Service for placement conditions and Privacy Policy for how support information is handled.